I Created An Account, but I Can’t Log In!

I Created An Account, but I Can’t Log In!

If you are a returning or new family that has gotten in via the lottery:

  1. Make sure you are accessing the brain via powderpigs.com/pgbrain 
  2. Ensure that you are using the correct email-
    1. this is should be the email you receive communications from us
    2. OR this is the email you used to register in the lottery
  3. Ensure that you are using your current password
    1. If you forget your password, please email us at admin@powderpigs.com
  4. If you are still having issues:
  5. Refresh your browser, and/or try a different browser
    1. We always recommend using Google Chrome
  6. If you are still not able to log in, please try clearing your cache/cookies in your browser
  7. If all of the above steps fail, please email us at admin@powderpigs.com and include your email address that you are trying to log in with and a screenshot! 

Common Log in Errors:
  1. It Says I Do Not Have Permission?
  2. Incorrect Password 
See above for solutions

If you are trying to register without getting into the lottery:

Please check out our lottery info page: How does the registration lottery work?



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